Notice of Privacy Practices
Effective Date: November 6, 2025
Applies To: H2O-4-Life Aquatic & Balance Center (“we,” “our,” or “the Practice”)
Our Commitment to Your Privacy
Your privacy is important to us. H2O-4-Life Aquatic & Balance Center is required by federal law (the Health Insurance Portability and Accountability Act—HIPAA) and Florida law to protect the privacy of your personal health information (PHI) and to provide you with this notice describing how we may use and disclose it.
We understand that your health information is personal, and we are committed to safeguarding it while ensuring you receive high-quality care.
How We May Use and Disclose Health Information
We may use and disclose your PHI for the following purposes:
1. Treatment
To provide, coordinate, and manage your therapy or health care services. For example, we may share information with your referring physician or other healthcare providers involved in your care.
2. Payment
To bill and collect payment for your care. For instance, we may send information to your insurance company to obtain authorization or reimbursement for services.
3. Health Care Operations
To improve our services, evaluate staff performance, and maintain compliance. This may include internal quality assessments, staff training, and business management.
4. Required by Law
We will disclose information when required to do so by federal, state, or local law.
5. Public Health and Safety
We may share information to prevent or control disease, report abuse, or comply with other public health requirements.
6. Business Associates
We may share PHI with third-party vendors (such as billing or IT service providers) who assist us in operations. All such partners are required by law and contract to safeguard your information.
7. Appointment Reminders and Communications
We may contact you by phone, text, mail, or email to remind you of appointments or provide information about treatment alternatives or health-related benefits.
Other Uses and Disclosures Requiring Authorization
All other uses or disclosures of your PHI—such as for marketing, fundraising, or the release of psychotherapy notes—will be made only with your written authorization.
You may revoke that authorization at any time in writing.
Your Rights Regarding Your Health Information
You have the right to:
Access and obtain a copy of your health records.
Request corrections if information is inaccurate or incomplete.
Receive an accounting of certain disclosures of your PHI.
Request restrictions on how your PHI is used or shared (we’ll accommodate when legally permissible).
Request confidential communications, such as alternate phone numbers or mailing addresses.
Receive a paper copy of this Notice at any time, even if you agreed to receive it electronically.
To exercise any of these rights, contact our Privacy Officer at the address or phone number below.
Our Duties
We are required by law to maintain the privacy and security of your protected health information.
We will notify you promptly if a breach occurs that may have compromised the privacy or security of your information.
We must follow the duties and privacy practices described in this notice and provide updates as laws change.
Website and Contact Form Privacy
Our website contact form is intended for general inquiries and scheduling requests only.
Please do not include detailed medical information or diagnostic history in your message.
Any information submitted through the contact form is transmitted securely and used solely to respond to your inquiry in accordance with this Notice.
We use basic analytics to monitor website performance, but no personally identifiable information is shared, sold, or disclosed to third parties for marketing purposes.
Changes to This Notice
We reserve the right to amend this Notice at any time. The updated version will be posted on our website and available at our office with a new effective date.
Questions or Complaints
If you believe your privacy rights have been violated, you may file a complaint:
H2O-4-Life Aquatic & Balance Center
108 Bella Verde Blvd
Nokomis, FL 34275
📞 (941) 400-1505
or with:
Office for Civil Rights (OCR)
U.S. Department of Health & Human Services
200 Independence Avenue SW, Washington, DC 20201
https://www.hhs.gov/ocr/privacy/
You will not be penalized for filing a complaint.
